Help: Support
Use Support when integration or runtime behavior blocks delivery. Keep requests reproducible so maintainers can triage quickly.
Prerequisites
- - Current `@diwacopilot/*` package versions and framework/runtime details.
- - A minimal reproduction (repo, route, or snippet) that fails consistently.
- - Expected result, actual result, and the business impact.
Step 1: Check existing issues before opening a new one
Find known workarounds or active maintainer threads first.
Open issue tracker:
https://github.com/jortega0033/diwa-design-system/issuesStep 2: Prepare a deterministic support report
Use a structured template with exact versions, route context, and repeatable steps.
### Environment
- @diwacopilot/components: x.y.z
- @diwacopilot/components-react|angular|vue: x.y.z
- Framework + version:
- Browser + version:
### Reproduction
1. ...
2. ...
3. ...
### Expected
...
### Actual
...Step 3: Open the issue and link checked documentation
Reference docs you already validated to speed up root-cause analysis.
Support issue URL:
https://github.com/jortega0033/diwa-design-system/issues/newImplementation Notes
- - Short, reproducible reports are resolved faster than broad descriptions.
- - Include screenshots or short recordings for UI timing/state issues.
- - Link the docs route used so maintainers can improve guidance.
Troubleshooting
- - If repro is unstable, isolate it in a small public repository.
- - If behavior is browser-specific, include side-by-side browser results.
- - If failure is build-only, attach build logs and failing file paths.